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  NHS Complaints Advocacy Self Help Pack

Many people choose to raise their NHS complaint themselves, without the support of an advocate.

You can download our Self-Help Information Pack here:

seAp Health Complaints Self-Help Information Pack

 

If you would prefer to receive our complete Self-Help Pack in the post click here.

You may also find the following documents useful when making your complaint:

Health Complaints Advocacy Leaflet
  Accessing Your Medical Records
  Writing A Complaints Letter
  Pro Forma  (Initial Information Form)
Patient and Advice Liaison Service (PALS) Factsheet
Continuing Health Care (CHC) Complaints Factsheet


You can find details of all your local NHS Trusts
 here.

If you would like the support of an advocate, please complete and return our Consent & Confidentiality form:

Consent and Confidentiality Form