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seAp and our research partner SERIO (based at Plymouth University) are now undertaking a formal evaluation of the impact of mAs (funded by the Forces in Mind Trust). Interim reports will be issued at key stages of this 3-year project. You can download the mAs Early Findings Report 2018-19 by clicking here.
mAs - Supporting Veterans and their Families
Your Voice, Your Rights, Your Choice
Advocacy gives you a voice when it may be difficult for you to say what you want. This might be because you are too emotionally involved, or you feel intimidated by other people involved, or perhaps you don’t think you’ll be listened to.
As veterans, you are the people we feel most proud of, and who we should thank for your service. Yet we also know that you often struggle to cope with life in the civilian community.
seAp’s Military Advocacy Service (mAs) supports veterans, reservists, and their direct family, many of whom find themselves facing a range of health, housing, financial, family and social problems. Our specialist service understands and appreciates the distinct needs of veterans, and our advocates work to help get people's lives back on track.
Many veterans requiring advocacy support have multiple and complex issues which need to be addressed. Working closely with health and social care services, military bases and military focused organisations (e.g. TRBL, SSAFA, Help for Heroes, Combat Stress, Veterans UK), seAp’s unique advocacy service provides specialist support, enabling veterans to address issues including:
- Debt and Budgeting
- Engaging with Legal or Financial services
- Housing and Homelessness
- Health and Social Care
- Criminal Justice System
- Jobs/ Training / Education / Volunteering
- Social Networks/ Activities
- Military Service Complaints
Our service works to uphold the promise of the MOD Armed Forces Covenant and aims to ensure that veterans receive the recognition and fair treatment they deserve, without disadvantage.
Military advocacy aims to:
- improve veterans’ experiences of mainstream services, from the NHS to housing, social care and the benefits system.
- ensure that veterans’ needs are properly and sensitively understood and they receive the support, services and benefits that they are entitled to.
- address any situations where mainstream services have not accepted their responsibilities under the Armed Forces Covenant.
- work to remove any inappropriate exclusionary conditions on access to service or benefits experienced by veterans.
- offer practical solutions, helping veterans understand their rights, the range of services available (including NHS mental and physical health resources and non-clinical support) and how to access these.
- ensure better support when accessing mental health services.
- provide confidential and independent support when addressing veterans' issues.
A military advocate works on a one-to-one basis to:
- get to know your views and wishes
- help you express those views and wishes
- let you know about your rights and how to implement them
- support you with an assessment
- improve your quality of life
- identify what you need to improve your situation
- establish how to access services or practical help needed
- support you to speak up about what you need
- empower you to have their voice heard in decisions affecting your care and treatment
- provide family support where veterans are not coping with life outside the military
- build your confidence to continue feeling empowered
- provide credible, accessible and timely Information
- facilitate active signposting to other services
An advocate will only act with your agreement and decision. Above all, we try to build a relationship with you so we can try to achieve your aims. We will not advise you or try to change your mind.
Your advocate will not…
- offer advice, opinions or judgements about what is best for you
- provide counselling or therapy
- make decisions or choices on your behalf
- offer legal advice or representation
If you or someone you know, needs help please contact us…
|seAp mAs leaflet||mAs Referral / Consent Form|
Tel: 0330 440 9000
You can also make an enquiry using the Contact Us page on this website.
or contact the advocate in your area.
How you can help this service reach more Veterans
Want to help us to help your peers through volunteering?
We are always looking to take on volunteers to learn about advocacy so that you too can support your ex-colleagues. With your experience of military life, peer advocates can understand the needs of their fellow service men and women like no-one else. We can provide advocacy training, support and supervision to help get you started. Please contact us if you’d like more details by emailing email@example.com
Support us raise funds for the service through Tesco Bags of Help scheme
We’re in the customer vote for a Bags of Help grant from Tesco. It’s a scheme which gives community projects like us grants of up to £4,000 - all raised from the sale of carrier bags in Tesco stores. The public will now vote in store during November and December on who should receive the awards. Please support us in your local store!
You may want to add a link to the Bags of Help website: www.tesco.com/bagsofhelp
This includes the following stores:
- Tidworth Superstore, Station Rd, SP9 7NR
- London Road, Salisbury, Wiltshire, SP4 7RT
- Sandhurst Extra, The Meadows, GU47 0FD
- Hook Superstore, Station Rd, RG27 9JE
- Transit Way, Plymouth, PL5 3TW
seAp Military Advocacy Services are part funded by the Chancellor using LIBOR funds.
This service is provided by seAp in the following local authority areas: