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In Oxfordshire, Getting Heard delivers advocacy services in partnership with seAp.
seAp Advocacy provides a range of Getting Heard statutory and non-statutory advocacy services for adults in Oxfordshire, including our specialist Military Advocacy Service for armed forces veterans and their families. We deliver all the services shown on the left of this page.
Making referrals to Getting Heard advocacy services in Oxfordshire
If you wish to make a referral, please use our online referral process by clicking on the SPARTAN Portal banner below.
For assistance with using SPARTAN, click here for our user guide. If you cannot access SPARTAN, or would prefer to make a referral via phone, you can contact seAp on 0300 343 5718. You can also e-mail us or use our Enquiry form to request an alternative referral method.
Would you like to talk to an advocate face to face about your healthcare complaint? We’re currently setting up drop-in sessions for people who would like to meet an advocate to talk about the choices open to them and how they might take a complaint forward. Please let us know if you think that would help you by clicking on the feedback button (left).
To find out more about Independent Mental Health Advocacy in Oxfordshire, please see our IMHA leaflet below.
|Oxfordshire IMHA leaflet|
seAp report on Gypsy and Traveller community experiences of healthcare
We are delighted that the report into the experiences of healthcare of the gypsy and traveller community in Oxfordshire has now been published. seAp carried out this research thanks to a small grant from Healthwatch Oxfordshire. This was a very interesting piece of work to carry out and an opportunity to learn more about this community who we do not tend to hear from in our normal day to day service provision. We were made to feel very welcome on the sites that we visited.
Not sure what advocacy is, or how an advocate can help you? Find out more.
When military personnel are discharged from the services they can find it hard to access the services and support they need to begin and maintain a new life in the civilian community.
We believe that high quality, person-centred advocacy can help veterans and those in transition from military to civilian life get support from local, regional and national agencies and service providers to help them improve their quality of life.
We are able to support veterans in many ways but often clients approach us with issues around accessing benefits, housing, and NHS treatment both for physical and mental health issues. However there is a wide range of ways in which we help veterans according to the issues that they have going on in their lives when they approach us. We work with them to challenge decisions or help them put across their point of view, signpost to other agencies and give them information so that they can make informed choices about their life moving forward.
Our advocacy service can also support you, or someone you know, if you are in prison or detained under the mental health act.
How can we help you?
Our Military Advocacy Service has been running in the Thames Valley area since 2013 and was funded by The Royal British Legion from 2014-2016. It is now part funded by the Chancellor using LIBOR funds. Our advocates have a military background themselves so understand what it is like to come out of the services and make that transition to a new life.
If you would like to talk to someone about the problems you are facing adjusting to civilian life, or if perhaps there are issues which you face as a veteran, you can get in touch with us to find out more about what we offer at firstname.lastname@example.org
If you live in Oxfordshire, Buckinghamshire or Berkshire you can get one-to-one advocacy support from our local trained advocacy team either via the telephone or by making an appointment to see an advocate.
You can contact our advocacy team by telephone, email to email@example.com or by using our online enquiry form.
Please click here to download our Thames Valley military advocacy service leaflet.
Click here to find out more about seAp's Military Advocacy.
Partnership Working in Oxfordshire
seAp delivers advocacy services in Oxfordshire in partnership with local charity Getting Heard (formerly known as Oxfordshire Advocacy) and we share the seAp Contact Centre. More information can be found at www.gettingheard.org
Getting Heard provides the following services:
- Independent Mental Capacity Advocacy (IMCA) and Independent Care Act Advocacy (ICAA)
- Community advocacy for adults with issues relating to housing, benefits and access to services
- Cancer advocacy for older people aged 50+ impacted by cancer
For IMCA, ICAA or Community Advocacy, Tel: 0300 343 5718 Email: firstname.lastname@example.org
For the cancer service, Tel: 01865 230203 Email: email@example.com
Mental Health Advocacy Support for People in Prison
seAp also provides community mental health advocacy at HMP Huntercombe and HMP Bullingdon in Oxfordshire. Please download our leaflet for details.
|Mental Health Advocacy leaflet for Prisons|
Your Local Authority or Local Healthwatch can also give you advice on who provides local services in your area.