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Isles of Scilly Advocacy
Tel: 0300 343 5713     Email: info@islesofscillyadvocacy.org.uk      Text: 80800 keyword SEAP

On the Isles of Scilly, seAp is part of a wider partnership; Isles of Scilly Advocacy.  Between ourselves and our partners we provide all the services shown on the left.

How to refer to Isles of Scilly Advocacy

Local authority triage workers wishing to make Independent Care Act Advocacy (ICAA) referrals must process these via the Council's MOSAIC system.  Healthcare staff, however, should use the ICAA referral form below.

All referrers to our IMCA or IMHA services should use the referral forms below. DoLS referrals have special criteria and a separate process.  To contact the Cornwall/IoS DoLS team, e-mail:  dols@cornwall.gov.uk or telephone 0300 1234 131.

 
IMCA IMHA  ICAA

Online referrals for the Isles of Scilly, using our SPARTAN portal, should be made via the Isles of Scilly Advocacy website: 

www.islesofscillyadvocacy.org.uk

If you need to contact seAp by phone please use the number above or you can e-mail or text us, or use our online Enquiry form.

NHS Complaints

If you wish to make a complaint about your experience of NHS care or treatment, please download our Self-Help Information Pack. This guides you through the NHS complaints process and provides local information and useful contacts. You may contact Isles of Scilly Advocacy if further support is needed.   

 

Self-Help Information Pack

 

 Our Partnership

Within the Isles of Scilly Advocacy partnership, Healthwatch Isles of Scilly and the Royal Association for Deaf People (RAD) support seAp's Independent Health Complaints Advocacy (IHCA) service delivery.

RAD also supports seAp's Independent Care Act Advocacy (ICAA), Independent Mental Health Advocacy (IMHA) and DoLS RPR service delivery.

seAp is the sole provider of IMCA services for the islands.

 
Age UK    

Your Local Authority or Local Healthwatch can also give you advice on who provides local services in your area.

 

Click here to visit your local Healthwatch

 

Click here to visit The Council of the Isles of Scilly