37 hours per week - Trowbridge office, covering Bristol and Bath area
12 month Temporary Fixed Term Contract until 31st March 2011 3 month Temporary Fixed Term Contract until 30th June 2010
NJC SO1 £24,646 p.a.
Providing information to clients about the NHS Complaints Procedure via one-to-one and remote advocacy support, you will manage a busy
caseload and engage with the statutory and voluntary sectors to raise the profile of ICAS.
With experience of networking and organising your own workload,
you will have an understanding of the principles of advocacy and equal opportunities as well as experience of working with vulnerable people.
To be successful,
you will be highly motivated, IT literate and a good communicator.Access to a car (mileage allowance provided) is desirable as you will be travelling regularly in
your locality. The successful applicant will work in the office for two days per week and home/community based for the remainder.
For an informal discussion, please contact Benita Moore on 01225 762723
Closing date: 15th March 2010
Interview Date: 1st April 2010
Send applications to: Carol Coulson, SW Regional Administration Office, Unit 3, Premier House, Willowside Park, Canal Road,
Trowbridge, Wiltshire, BA14 8RH
INFORMATION AND MARKETING OFFICER
37 hours - South of England (SE or SW), flexible office location, fixed term contract until March 2011
NJC SO1 £24,646
The Independent Complaints Advocacy Service (ICAS) enables individuals to make complaints about any aspect of NHS treatment or care and to influence improvements in NHS service delivery.
This is a new and exciting opportunity to work in collaboration with a wide range of people and agencies to raise the profile and accessibility of ICAS, particularly to seldom-heard and marginalised groups.
As a key member of the ICAS Outreach team, you will provide comprehensive information and resources to the general public, health professionals and advocacy teams, whilst exploring and developing new marketing opportunities. To be successful, you will be a confident skilled communicator, with ability to co-ordinate the production of information materials, as well as research and report on developments across the Health Sector. Your innovative and systematic approach will be coupled with competent ICT skills. A relevant marketing, publishing or information management background is desirable but not essential to succeed in this role.
While office-based, this role requires travel across the south of England, as required.
Closing date: 8th March 2010
Interview Date: 31st March 2010
Send applications to: Tracey Lowes, HR administrator, SEAP, 7th Floor Cavendish House, Breeds Place, Hastings, East Sussex, TN34 3AA
To apply for any of the jobs available, please download the Application Pack and send to the address stated.
For more information about ICAS and the service it provides, please feel free to read, download and print the information below, or visit the ICAS section of this website: www.seap.org.uk/icas
