Support . Empower . Advocate . Promote


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All training courses are delivered in London.

2017 Courses Date

Unit 201: Understanding the Purpose and role of an Independent Avocate: 1 Day

7th November

Core Units 301-304: 2 Days

3rd & 4th October

Unit 305: Independent Mental Capacity Advocacy (IMCA): 1 Day

21st June

Unit 306: Independent Mental Health Advocacy (IMHA): 1 Day

5th July

Unit 307: Advocacy Management: 2 Days 10th & 11th October
Unit 308: Providing Independent Advocacy to Adults: 1 Day 1st November
Unit 309: Young Person Advocacy: 1 Day 9th November
Unit 310: IMCA DoLS Advocacy: 1 Day 22nd June
Unit 313: Care Act Advocacy: 2 Days 13th & 14th June
New! QIA Assessment Study Day: 1 Day 6th September

seAp Advocacy Training support with Advocacy Management training

Advocacy Training at seAp benefit from being part of a well established advocacy provider who have extensive experience of 20 years in managing advocacy services . Our expert practitioners are well positioned to offer this management unit as we understand the need for quality standards and work to the ever increasing demands on contracts whilst providing robust leadership skills to support & motivate teams in challenging times.

Unit 307 is a Level 5 City & Guilds award.

Aim: The unit develops practical skills in how to manage an Independent Advocacy service.

Learning Outcome 1

The learner will  be able to manage Independent Advocacy services

Assessment criteria

1.1 use a range of management strategies

1.2 describe the implications of the advocacy charter for Independent Advocacy services

1.3 review a range of policy and procedures

1.4 implement Independent Advocacy policies and procedures.


Learning Outcome 2

The learner will  be able to recruit and induct Independent Advocates

Assessment criteria

2.1 create job descriptions and person specifications for the Independent Advocacy role

2.2 recruit staff using good practice

2.3 explain the purpose of Independent Advocacy induction

2.4 design an induction programme for Independent Advocates

2.5 deliver an induction programme for Independent Advocates

2.6 evaluate an induction programme with Independent Advocates.


Learning Outcome 3

The learner will  be able to manage Independent Advocates

Assessment criteria

3.1 explain the principles of supervision

3.2 provide supervision to Independent Advocates

3.3 undertake a formal appraisal with an Independent Advocate

3.4 deliver a training programme for Independent Advocates

3.5 evaluate a training programme with an Independent Advocate in respect of service delivery.


Learning Outcome 4

The learner will  be able to manage Independent Advocacy provision

Assessment criteria

4.1 evaluate the use of an accessible referral processes

4.2 explain the concept of person centred practice

4.3 use person centred practice to ensure the individual is kept at the centre of the Independent Advocacy process

4.4 explain how reflective practice supports the person centred approach

4.5 use a range of opportunities to involve service users

4.6 explain why service users should be involved in the running of the service

4.7 provide support and training to service users to secure their involvement

4.8 use different methods to promote the Independent Advocacy service.


Learning Outcome 5

The learner will be able to establish working relationships with other professionals

Assessment criteria

5.1 explain the role of commissioners

5.2 explain the role of commissioning bodies

5.3 develop working relationships with professionals and voluntary organisations

5.4 identify barriers which can prevent effective working relationships

5.5 explain the function of a service level agreement

5.6 implement a service level agreement which upholds key advocacy principles with funders or commissioners.


Learning Outcome 6

The learner will be able to measure Independent Advocacy outcomes

Assessment criteria

6.1 analyse different types of outcomes in respect of service delivery

6.2 use available data to measure quantitative outcomes

6.3 explain ways of measuring qualitative outcomes

6.4 evaluate results in order to implement changes.


Learning outcome 7

The learner will:  be able to apply the principles of professional development in the management role

Assessment criteria

7.1 explain the importance of continually improving knowledge and practice

7.2 compare the use of different sources of support for professional development

7.3 provide a plan for own professional development

7.4 establish a process to evaluate the effectiveness of a professional development plan

7.5 explain the importance of reflective practice to improve performance.


This award is gained through attending a two day course , followed by a portfolio to evidence the learning outcomes. Cost is £590, no VAT charged. This includes the two day course attendance, City & Guilds registration , assessor support, & certification.