Support . Empower . Advocate . Promote


Please use these links to find out more about training.

To request a booking form or make enquiries

Visit our Training: Details and Prices section for more information.

All training courses are delivered in London.

2017 Courses Date

Unit 201: Understanding the Purpose and role of an Independent Avocate: 1 Day

7th November

Core Units 301-304: 2 Days

3rd & 4th October

Unit 305: Independent Mental Capacity Advocacy (IMCA): 1 Day

21st June

Unit 306: Independent Mental Health Advocacy (IMHA): 1 Day

5th July

Unit 307: Advocacy Management: 2 Days 10th & 11th October
Unit 308: Providing Independent Advocacy to Adults: 1 Day 1st November
Unit 309: Young Person Advocacy: 1 Day 9th November
Unit 310: IMCA DoLS Advocacy: 1 Day 22nd June
Unit 313: Care Act Advocacy: 2 Days 13th & 14th June
New! QIA Assessment Study Day: 1 Day 6th September

Accredited Courses

Qualification in Independent Advocacy (QIA) - City & Guilds

The City & Guilds accredited Qualification in Independent Advocacy (QIA) is the primary recognised qualification for independent advocates or people working in a related role.

The qualification provides a range of practical advocacy skills that will help learners provide advocacy support to the people they work with. It will also give them a thorough understanding of the role of advocacy and how it can improve people’s lives.

Gaining the QIA will enable your organisation to demonstrate to people who use or commission advocacy services that you have an in-depth understanding of the role and remit of an independent advocate and have the skills required to provide advocacy support.

Learners can complete each of the units individually and receive a Certificate of Unit Credit for each unit. Alternatively, they can complete the full qualification by completing the four core units plus one or more specialist units depending on the type of advocacy role they are in.

Once learners have attended the taught course they are assigned a qualified assessor who will support and assess their portfolio of evidence.


City & Guilds Level 3 Certificate

Open Access course (Core Unit course & Specialist Unit course)

£1500.00 per person all costs included, NO VAT charged.

The Certificate comprises the four core units 301 - 304 plus one specialist unit, chosen depending on the type of advocacy role learners are in or would like to specialise in.

The four core units are delivered in a two day training course, whilst specialist units may be delivered in a one- or two- day training course.


301 - Purpose and Principles of Independent Advocacy

This unit aims to provide learners with an understanding of what Independent Advocacy is and how to use the values and principles which underpin good practice. The unit also focuses on the different models of advocacy, their history and why they exist.

302 - Providing Independent Advocacy Support

This unit focuses on the practicalities of offering Independent Advocacy support (such as explaining advocacy and promoting self advocacy). It aims to develop the skills which will enable candidates to establish safe boundaries within the independent Advocacy relationship. It also addresses practical strategies to ensure effective outcomes for the person receiving advocacy support. 

303 - Maintaining the Independent Advocacy Relationship

This unit focuses on the practical challenges found within advocacy and how to respond to these. The taught sessions will explore offering confidentiality, engaging in supervision, dealing with conflict and how to keep and maintain effective records. The taught session will also provide learners with opportunity to reflect on their personal motivation and sources of power which underpin their efforts in their advocacy role.

304 - Responding to the Advocacy Needs of Different Groups of People

This unit equips learners with an understanding of how to respond to the specific advocacy needs of different people.


Specialist Units

Indivdual Units can be taken as stand-alone accredited courses. These cost £590.00 per person per unit, all costs included, NO VAT charged.

305 - Independent Mental Capacity Advocacy

This unit will support learners to develop the practical skills and knowledge required to provide Independent Mental Capacity Advocacy (IMCA) support within the Mental Capacity Act 2005.

306 - Independent Mental Health Advocacy

This unit will support learners to develop the skills and knowledge required to provide Independent Mental Health Advocacy (IMHA) as detailed within the Mental Health Act.

307 - Providing Independent Advocacy Management

This unit will support learners to develop practical skills in how to manage an Independent Advocacy service.

308 - Providing Independent Advocacy to Adults

This unit will support learners to develop the practical skills needed to provide Independent Advocacy to adults in a range of settings including: care homes, hospital wards, community settings, supported housing, prisons, day centres and police stations.

309 - Providing Independent Advocacy to Children and Young People

 This unit will support learners to develop the skills and knowledge required to provide Independent Advocacy to children and young people who are: in need, looked after by the local authority, involved in family group or child protection conferences, in the secure estate, disabled, in education, receiving mental health support.

310 - Providing Independent Mental Capacity Advocacy - Deprivation of Liberty Safeguards

This unit will support learners to understand why Deprivation of Liberty Safeguards (DoLS) have been introduced to the Mental Capacity Act via the Mental Health Act 2007 amendments. The unit will help learners to distinguish between what is restriction of liberty and what is deprivation of liberty. There will also be the opportunity to examine real case studies heard at the Court of Protection to understand the dilemmas that are faced within this legislation.

313 -  Providing Independent Advocacy to Support The Care Act 2014  

The aim of this unit is to support learners to develop practical skills and knowledge required to provide Independent Advocacy as introduced within the Care Act 2014.

Please note: our City & Guilds Units 301 through to 310 & 313 are 'competency-based' i.e. assessed by producing a portfolio of evidence to meet the learning outcomes. You therefore must be working as an advocate to draw from your current practice for your portfolio of evidence. 

All QIA courses are open to all who would like to attend in a professional development capacity (PD). You attend the training and take the days learning away with you but do not work towards the accreditation.

If you are not working as an advocate but are interested in advocacy training please see the Pathway To Advocacy guide for more information on courses which are knowledge-based and suitable for your needs. 


City & Guilds Level 3 Diploma

The Diploma comprises four core units at Level 3 (301 - 304) plus a total of 15 credits from specialist units 305 - 312. There are some combinations of specialist units that are barred under City & Guilds rules of combination. These are as follows:

  • Unit 305 barred with Unit 311
  • Unit 306 barred with Unit 312
  • Unit 310 barred with Unit 311
  • Unit 311 barred with Unit 312
  • Unit 312 barred with Unit 310

If you would like to discuss in-house training options for the QIA with us, please call on 0330 440 9000, email or use our Contact Form and we will be happy to help.

If you are an individual learner wishing to attend a QIA course, please contact us as above stating which unit you are interested in, and which dates, with your name, email address and contact numbers. You can also visit our Calendar of Training for more information on how to book.