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  NHS Complaints Advocacy Self Help Pack

Many people choose to raise their NHS complaint themselves, without the support of an advocate.

You can download our Self Help Pack below.

If you would prefer to receive our complete Self Help Pack in the post click here.

You may also find the following documents useful when making your complaint:

Health Complaints Advocacy Leaflet
  Accessing Your Medical Records
  Writing A Complaints Letter
  Pro Forma  (Initial Information Form)
Patient and Advice Liaison Service (PALS) Factsheet
Continuing Health Care (CHC) Complaints Factsheet

You can find details of all your local NHS Trusts here.

If you would like the support of an advocate, please complete and return our Consent & Confidentiality form:

Consent and Confidentiality Form


Self Help Information Pack

For monitoring purposes, please select your local authority or enter your postcode below (this information will be used so we can review the number of downloads in each area).

If you would like us to call you in a couple of weeks to see if you require any further assistance, please also enter your name and telephone number, or get in touch by clicking here.

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