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PHSO produce video in British Sign Language

Posted: 3rd February 2014

Parliamentary and Health Service Ombudsman has produced a short video in British Sign Language (BSL) to raise awareness of its work among Deaf people and to make its service more accessible. The video explains what Parliamentary and Health Service Ombudsman does, how can help and how to contact it. It also explains how Parliamentary and Health Service Ombudsman can make adjustments to meet the communications needs of Deaf people.

Julie Mellor, Parliamentary and Health Service Ombudsman said:

“Too often people do not make a complaint because they think it will not make a difference or they find it hard to do so. We want to change this by making it as easy as possible for everyone to find and use our services, so we can use what we learn from complaints to help make public services better. Each complaint gives services the opportunity to improve and put things right, and will help us drive forward improvements in care and public services.”

Please click here to view the video.


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